The name Jaanuu is derived from the Hindi word 'Jaan' which means Life. In 2013, Jaanuu was founded by two siblings with an aim to provide comfortable yet stylish uniforms to the medical professionals- who are working relentlessly to protects our life, embracing challenged to make them better. They are trying to help the medical workers with their scrubs so that they feel confident and encouraged every day without being enervated by the heavy, uncomfortable uniforms. Jaanuu offers scrubs, pants, lab coats, under scrubs, tops, jackets, and different accessories like face masks, gloves, etc., for both men and women.
Jaanuu offers a number of contact options for their customers to reach out to them whenever they need. You can call or even text the number (844) 452-2688 with your queries or feedback. You can also visit their online help center, you will find some frequently asked questions and their answers here. Moreover, the live chat option enables you to chat with them live. You can connect with Jaanuu via email at [email protected] The customer support team remains available at your service from Monday to Friday, 6 am to 5 pm PT. You will find the size guide on their website to find a perfect fit. The items are available in different colors, patterns. Do not worry about your size, Jaanuu offers scrubs in different sizes and fittings such as tall, short, extended, petite, slim-fit, etc.
Customers are free to send their purchased goods if they are not satisfied with the performance of the products. The return has to be made within 30 days of your product delivery. You will get a full refund if the products are unwashed, unworn, and undamaged, the original tags have to be attached with them. You will not get free returns outside the United States and have to pay the cost associated with the return shipment. Jaanuu does not accept returns for Final Sale items and Gift wrapping. If you return the item via mail, it will take 6 to 8 days to process and another 3 to 5 days to appear on the original payment method. If you return through Happy Return Bar, your return will be processed immediately and the refund will be issued to your account.
Do not forget to checkout Jaanuu's sale section to get the discounted items available in short supply. From this section, you will get products from $5 to $14. Make sure you create a customer account to get store credit and referral discounts. You will receive a $25 bonus for each referral, your friend to who you refer Jaanuu will also get a $25 discount on their first order worth $75 or more. Jaanuu occasionally offers a sitewide discount of 20% from where you can buy scrubs at affordable prices. You can sign up for Jaanuu's newsletter to get special promo codes and also updates about promo codes. You can also get a freebie like Jaanuu's Sunshine Tee if you spend $75. US customers get free shipping on orders of $50 or more.
You can find your order details under the section 'My Account'. You will also receive an email with your tracking number as soon as the package ships. Log in to your account with your email and password and click on 'My Orders' under the account info. But if you have checked out as a guest, you will find your order details under the 'My orders' section of the home page. From this section, you can track your order with your order number.
A number of promo codes are available for Jaanuu, copy the one that suits your requirement. Then visit Jaanuu's website to choose the products you want to buy. Place them in your shopping cart. When you are done, click on the shopping cart icon, it will lead you to the checkout page. Paste the code in the box that says 'discount code' or 'promo code'. If this is a valid coupon code, it will automatically be applied and your total bill will be updated.
Jaanuu provides their customers with adequate care instructions so that the products last longer. Customers are recommended to machine wash inside out with like colors on cold and use non-chlorine detergent. They should avoid dry cleaning, rather tumble dry or hand dry will be more appropriate. The garment can be turned inside out and ironed on low heat if required.
You can buy your friend a $25 discount by referring Jaanuu to them. Go to the 'Share and Get $25' page and add your friends' information so that they can receive an email from Jaanuu. For a successful referral, your friend should be new to Jaanuu. When he/she clicks on the link, he/she will get a promo code. He/she will receive a discount on his/her first order if it's worth $75 or more. As a referrer, you will also get a reward within 30 days after your friend's order has been shipped. Note that, you cannot use the referral code for the sale items. And you can apply either a promo code or a referral code per order.
Jaanuu believes that students are the torchbearer of the future hence they offer a 15% discount for the student. To get this discount, browse through the website and add the products you want to get to your cart. On the checkout page, you will find the 'Students Save 15%' option. Verify your status with ID.me. After the verification, the discount will automatically be applied to your order.