BrüMate was founded in 2016 by Dylan Jacob with the aim to make the alcoholic beverages remain at the temperature at which they taste the best. The unique line of cups and containers can keep your wine, beer, and other adult beverages cold and enjoyable all day long. Since 2016, it has sold over 2 million products through its retail shops and online store. BrüMate's innovative and attractive product ideas have always managed to grab customers' attention. Their customer-oriented business strategy and development process has made it become one of the fastest-growing brands of insulated drinkware.
BrüMate understands the level of anguish you feel when you are in the middle of an interesting discussion and take your wine glass to find that it has become warm, and the worst part-you are out of ice cubes. With the aim to keep your favorite adult beverages at the temperature you want them to be, BrüMate has created innovative containers like Hopsulator for beer, Winesulator, Champagne Flute, and Uncork'd for wine, Imperial Pint, RocksTumbler for spirits, and many more. The products are designed keeping the customers and their feedback in mind. These containers are travel-friendly, you can take them anywhere you want and BrüMate guarantees that with these, your drink will taste the same from the first sip to the last- undiluted, cold as you want.
BrüMate's dedicated customer service team is there to help you to make your shopping experience a pleasant one. If you face any inconveniences or want to get your confusion cleared, you can get in touch with the customer service team. You can email them at [email protected] or contact them through Facebook, Instagram, and other social media accounts. Currently, BrüMate is not offering any contact number for their customers. You can fill the form on the contact us page of their website explaining your issue with your name and email address. One of the team members will get in touch with you as soon as possible.
Do not forget to sign up for BrüMate's newsletter. You will get notifications about new product collections, special promotions, discounts, and other updates sent right to your inbox. You will get to spin BrüMate's puzzle when you log into their website for the first time. You will either get a 10% discount on your next order or a free item only for participating and giving them your contact number and address. You can make your customized gift set and get up to 20% off on the total bill. It is an amazing saving trick whether you are buying the products for your personal use or gift purposes. Do not forget to check the current sale offers, discount codes, and other exclusive deals at the top of their website. Military personnel also get discounts on BrüMate. These hacks help you save a great deal of money whenever you are shopping at BrüMate.
Customers can request to return or exchange the products they purchased if they are not satisfied with them within 30 days of receiving the product. The returned products must be intact- they need to be unused, contain the original packaging and other components that came with it. If you want to exchange your product, it has to be new and unused. You will receive a credit to your account. Using this, you can place a new order while they are processing the exchange. In case of returning a defective or damaged item, you can select the option 'my order was damaged' during checkout. Note that, the charge of shipping will not be refunded and it will be deducted from your total refund.
BrüMate provides free shipping to the continental United States for orders worth more than $75. If your order value is less than $75, you will have to pay a shipping charge depending on the type of product, delivery location, and product's weight. For Hawaii, Alaska, and US territories, you will have to pay $10 as a shipping charge for orders under $100, and for orders worth more than $100, shipping is free.
Select the promo code you want to use and copy it to your clipboard. Visit brumate.com to choose the items you want to purchase and add them to your shopping cart. Now click on the 'View Cart' or 'Checkout' option which will take you to the checkout page. On this page, you will find a box labeled 'Discount Code' or 'Promo Code'. Paste your promo code in this box and check if the code is applied. Continue with your payment information and enjoy your savings.
The gift set contains two 14oz Uncork'd glass for wine and a Winesulator packaged separately in individual boxes. You will get a free matching collapsible funnel made of silicon to transfer the wine into the Winesulator. You can gift this amazing shatterproof, travel-safe set to someone obsessed with wine.
BrüMate is determined to make sure that every order arrives at its destination safely on time. If anything unfortunate happens and your tracking does not update in more than 7 days you are recommended to contact BrüMate's customer service at [email protected] and someone from the team will respond as soon as possible.
Military personnel who are currently serving or previously served in the military will get BrüMate's special military discount. Military personnel and their family members will be eligible for a 15% discount on their orders. The only thing they need to do is to provide the military ID to BrüMate.