How to Change Automatic SMS on GoHighLevel
One of the many powerful features of Go High Level is its ability to automate SMS communication, allowing businesses to stay connected with leads and clients effortlessly. Whether you’re reminding clients of appointments, sending promotional offers, or nurturing leads with timely updates, SMS automation ensures that your messages are sent at the right time without manual intervention.
In this post, we'll walk you through how to change automatic SMS on HighLevel to suit your specific needs. We’ll also highlight why this feature is such a valuable asset for businesses and agencies alike. If you haven’t yet explored the full potential of High Level, you can sign up for a 30-day free trial here to experience the platform’s robust capabilities.
Why Use Automatic SMS on Go High Level?
Before we get into the steps to change automatic SMS settings, let’s take a moment to explore why this feature is so useful.
1. Enhanced Communication
Automated SMS messages allow you to keep in constant communication with your leads and clients, whether you're confirming appointments, sending reminders, or sharing updates. With Go High Level, you can set up personalized SMS sequences that keep your audience engaged and informed.
2. Improved Lead Nurturing
SMS automation on High Level can help you nurture leads by sending them timely information, offers, or follow-ups. This is especially useful for businesses looking to convert leads into paying customers.
3. Save Time and Reduce Manual Work
Rather than manually sending text messages to each lead or customer, you can automate the process, saving your team hours of work each week. This means you can focus on more strategic tasks while ensuring that no communication slips through the cracks.
4. Customizable and Trackable
GoHighLevel allows you to fully customize your SMS messages, ensuring that they align with your branding and voice. Additionally, you can track the performance of your SMS campaigns through HighLevel’s reporting tools, giving you insights into open rates and conversions.
How to Change Automatic SMS on HighLevel
Now that we’ve covered why SMS automation is important, let’s dive into the process of changing your automatic SMS settings in High Level. This guide will help you customize your automated SMS messages to suit your specific business needs.
◉ Step 1: Log in to Your GoHighLevel Account
The first step is to log in to your Go High Level account. If you don’t have an account yet, you can sign up for a 30-day free trial here. Once logged in, you'll land on the dashboard, where you can access all of your campaigns, automations, and settings.
◉ Step 2: Access the Automations Tab
Once you're in your dashboard, locate the Automations tab on the left-hand side menu. This is where you manage all your workflows, including SMS automation. Click on it to access your existing workflows or to create new ones.
◉ Step 3: Select the Workflow You Want to Edit
Within the Automations section, you’ll see a list of all your active workflows. These workflows include any automated processes you’ve set up for SMS, email, or task management.
Find the specific workflow that contains the automatic SMS sequence you want to change and click on it. This will open the workflow editor.
◉ Step 4: Edit the SMS Message
Once you're inside the workflow editor, you’ll see the various actions that are triggered as part of that workflow. Look for the SMS step in the sequence — this is the part where your automated SMS is sent.
To change the SMS, follow these steps:
- Click on the SMS action: This will bring up a text editor where you can modify the message.
- Edit the text: Customize the message as needed. Make sure to personalize it for your audience. You can use dynamic variables like {{name}} to insert the recipient's first name automatically.
- Add links or calls-to-action: If appropriate, include links, discount codes, or other calls to action in the SMS to prompt the recipient to take further steps.
◉ Step 5: Adjust Timing and Triggers
Beyond editing the content of the SMS, you can also modify when and how the message is triggered. Go HighLevel allows you to customize the timing, ensuring that the message is sent at the optimal moment.
Here’s how:
- Adjust the delay: You can set up the SMS to be sent immediately after a certain action, or you can delay it by minutes, hours, or even days.
- Change triggers: If you want to adjust when the SMS is sent, you can modify the trigger that initiates the workflow. Triggers could include new leads being added, a form submission, or even a scheduled appointment reminder.
◉ Step 6: Test the Workflow
Once you've made changes to your automatic SMS, it’s important to test the workflow to ensure everything is working as expected.
To do this:
- Click on Test Workflow: This option is available in the workflow editor. It allows you to see how the automation will function, and whether the SMS is sent at the right time with the correct content.
- Send a test SMS: You can send a test message to yourself to ensure that the SMS content looks good and that the dynamic fields (like name) are pulling the correct information.
◉ Step 7: Save Your Changes
After you’ve tested and confirmed that everything works as intended, make sure to save your changes. Click on the Save button at the top right of the workflow editor. This ensures that your newly customized SMS messages will be sent automatically in your workflow.
◉ Step 8: Monitor Performance
Once your SMS automation is live, GoHighLevel allows you to track its performance. You can monitor delivery rates, open rates, and any responses you receive from the messages. This data can help you further refine your SMS content and timing for even better results.
Best Practices for Automatic SMS on High Level
To make the most out of SMS automation in Go High Level, here are a few best practices to follow:
1. Keep Messages Short and Direct
SMS messages have limited character space, so make sure your message is clear and to the point. Include a strong call-to-action, whether it’s a link to book a consultation or a reminder for an upcoming appointment.
2. Personalize Your SMS
Personalization can significantly improve engagement rates. Use HighLevel’s dynamic fields to personalize messages by including the recipient’s name or referencing specific details about their interaction with your business.
3. Be Mindful of Timing
The timing of your SMS is crucial. For appointment reminders, send the message at least 24 hours in advance. For promotional offers, consider the best time for your audience, such as sending a text in the late afternoon when people are more likely to check their phones.
4. Monitor Opt-Out Rates
Go High Level allows you to track opt-out rates. If you notice that a large number of people are opting out of your SMS messages, it may be time to tweak the content or frequency of your messages.
Conclusion on How to Change Automatic SMS on GoHighLevel
Changing and managing automatic SMS on Go High Level is a simple yet powerful way to keep your audience engaged and ensure timely communication. With its intuitive interface and robust automation features, HighLevel offers everything you need to create customized, effective SMS campaigns that drive results.
If you haven’t explored the full potential of High Level, you can start today by signing up for a 30-day free trial here and see firsthand how this all-in-one platform can transform your business communications.
Frequently Asked Questions
How do I change my automatic SMS settings in Go High Level?
To change automatic SMS settings, go to the Automations tab, edit the workflow, and modify the SMS content or timing in the workflow editor.
Can I schedule SMS messages for specific times in Go High Level?
Yes, you can set specific delays and trigger times for your SMS messages in your workflows to ensure they’re sent at the right moments.
Does Go High Level support personalized SMS?
Yes, you can personalize SMS messages using dynamic fields like the recipient’s name to create tailored and engaging communications.
How can I automate SMS sequences in Go High Level?
You can build SMS sequences in the automation workflows, triggered by specific actions, such as form submissions or appointment bookings.
Finance & Digital Marketing.